Check out our Frequently Asked Questions below. If you still need help please contact us.
General Questions
What is The Bold Joy Co.?
The Bold Joy Co. is a small business created for individuals and families who are seeking more joy, intention, and balance in their everyday lives.
Who is The Bold Joy Co. for?
Anyone who feels called to live more intentionally and boldly, especially women, parents, and families, who want practical tools to bring more joy, balance, and purpose into their daily lives.
What types of products do you offer?
We offer a mix of physical products, digital downloads, and curated experiences—including planners, printables, challenges, snail mail clubs, and ready-to-go resources designed to make joyful living simple and accessible.
Do we give back?
Yes. Giving back is part of our mission. Each quarter, we partner with organizations that align with our values to support causes related to health, community, and family impact.
Shipping and Returns
Where do you ship?
We currently ship within the United States. We’re working on expanding to international shipping soon!
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How long does shipping take?
Orders are processed within 2-3 business days. Ellie's Mail Club subscriptions are shipped on the 3rd Friday of each month. Standard shipping takes 3-7 business days.
What is your return policy?
Due to the nature of our products, Ellie's Mail Club subscriptions and digital downloads are non-refundable. However, if your order arrives damaged or incomplete, we’re happy to replace the item(s). Please contact us at theboldjoyco@gmail.com within 7 days of delivery.
Billing and Payments
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal through our secure checkout system. here
Can I cancel my subscription?
Yes, you can cancel your Ellie's Mail Club subscription at any time by logging into your account.